Request for Police information by insurance companies

Applications to Cleveland Police for information contained in a crime/incident report required for insurance purposes.

Data included in crime/incident reports can only be disclosed to an insurance company who are members of the Association of British Insurers (ABI) or their appointed agents. The request should be made in accordance with the criteria detailed within the Memorandum of Understanding (MOU) between the Association of Chief Police Officers and the Association of British Insurers.

Applications should be submitted in the agreed format of an Appendix D(a) or D(b) consent form, with the appropriate fee (£27.10 for an Appendix D(a), £115.50 for an Appendix D(b).

All cheques should be made payable to ‘Police & Crime Commissioner for Cleveland’.

• When using an Appendix D(a) or D(b), insurance companies must ensure that the person reporting the crime or incident has signed the form giving consent to the release of their personal data. In some cases, where possible, it may be appropriate for more than one person to sign the appendix form.

Requests that do not fall within the criteria of an Appendix D(a) or D(b) application, but instead relate to a request for information to support enquiries into an insurance claim that appears, prima facie, fraudulent, then applications should be in accordance with Section 5 of the MOU.

Section 5 requires the insurer to summarise the evidence which gives rise to the suspicion of fraud and the insurer should supply the police with copies of the supporting documentation using an Appendix E form for this purpose.

Section 6.6 of the ABI/ACPO MOU states that having settled the claim, if the insurer/loss adjuster believes that the costs of civil action and the likelihood of recovery outweighs their expenditure on the case, they should write and inform the Force concerned of this decision and request information for the purpose of obtaining compensation or recovering outlay. The Force will release the name and address of the offender if they have been convicted, cautioned, or received a youth caution. If the offender is a juvenile, the name and address of the parent or guardian will be released.

The above applications together with payment should be addressed to:

Data Compliance Unit
Cleveland Police
Shared Service Centre
Ash House
3 Acre
Princeton Drive
Thornaby
Stockton on Tees
TS17 6AJ

Information Regarding Road Traffic Collisions

For enquiries that relate purely to a road traffic accident or collision please write to:

Accident Records
Cleveland Police
Shared Service Centre
Ash House
3 Acre
Princeton Drive
Thornaby
Stockton on Tees
TS17 6AJ

Your application for accident information should include a cheque for £50.00 in respect of our search fee. Further fees may be required. Your cheque should be made payable to ‘Police & Crime Commissioner for Cleveland’.