Frequently Asked Questions

Police understand that people might have reservations about contacting police - either because their friends or family may find out, or their suspicions may prove to have innocent explanations. But we can reassure the public that all calls and information are treated in the strictest of confidence.
We know that people who contact the hotline do so in good faith. All information received by the hotline is thoroughly researched and investigated before any police action is considered. Let police decide if the information you have is important. Members of the public may unknowingly have information which could be a crucial piece of the investigative jigsaw. If you suspect it report it.
We want to encourage the public to be aware of what is happening around them and think about anything or anybody that has struck them as unusual in their day-to-day lives. We would ask people across Cleveland to think carefully about anyone they know whose behaviour has changed suddenly. What has changed – could it be significant? What about the people they associate with? Have you noticed activity where you live which is not the norm? We want people to have the confidence to trust their instincts. If you suspect it, report it to the Anti-Terrorist hotline on 0800 789 321. By doing this the public can help to make Cleveland a hostile place for terrorists.

Text: general information

  • Terrorists need storage – Lock-ups, garages and sheds can all be used by terrorists to store equipment. Are you suspicious of anyone renting commercial property?
  • Terrorists use chemicals – Do you know someone buying large or unusual quantities of chemicals for no obvious reason?
  • Terrorists use protective equipment – Handling chemicals is dangerous. Maybe you’ve seen goggles or masks dumped somewhere?
  • Terrorists need funding – Cheque and credit card fraud are ways of generating cash. Have you seen any suspicious transactions?
  • Terrorists use multiple identities – Do you know someone with documents in different names for no obvious reason?
  • Terrorists need information - Observation and surveillance help terrorists plan attacks. Have you seen anyone taking pictures of security arrangements?
  • Terrorists need transport – If you work in commercial vehicle hire or sales, has a sale or rental made you suspicious?
  • Terrorists need to travel – Meetings, training and planning can take place anywhere. Do you know someone who travels but is vague about where they’re going?
  • Terrorists need communication – Anonymous, pay-as-you-go and stolen mobiles are typical. Have you seen someone with large quantities of mobiles? Has it made you suspicious?
  • Terrorists use computers – Do you know someone who visits terrorist-related websites?

If you notice suspicious bags, behaviour or vehicles which pose an imminent threat you should call 999 immediately.

Useful Links

NaCTSO - National Counter Terrorism Security Office

Security Service MI5